NOTE: All Pro Shop orders are processed manually. Orders placed
Monday through Friday between the hours of 9 am and 5 pm (EST)
will be processed within 24 hours. Orders placed after 5 pm Friday
will be processed the following day of business (usually Monday).
Pro Shop pitch books and tick sheets are customized products,
the ordering process is a little different than your typical Web
purchase, but never fear -- the end result is well worth it!
two ways to pay for your customized books - PayPal (for both US
and International customers) and US Postal Money Order (US only).
We no longer take bank checks from non-US countries, since our
bank charges a huge service fee to process these.
If you are
not already signed up with PayPal, consider this: they often run
specials where they'll actually pay YOU $5, which is credited
to your PayPal account. A nice way to get an additional discount,
if you ask me! The other benefit is to signing up with PayPal
is that they are the Number One way to pay for Internet transactions
around the world, so being signed up with PayPal will come in
handy for you in the future as well.
gone through the Checkout process, you'll receive a confirmation
email from us.
Response time will depend on time of day and day of week that
you placed your order. Depending on the product you've ordered,
our response email to you may include instructions on how to send
us the information that you want in your book (i.e., author's
name, bio, photo and contact information).
This is also
where you'll receive instructions on how to download the free
bonuses that may come with your customized book(s).
on the timing of the transaction (weekday vs. weekend, for example),
we are usually able to send you your customized book within 24
hours, and sometimes even less than that.
if you have any questions whatsoever, please feel free to contact
us at email@example.com.